Full time AEON Specialized Bank (Cambodia) Plc in Bank/Insurance
  • Phnom Penh, Cambodia View on Map
  • Post Date: January 9, 2020
  • Apply Before : February 5, 2020
  • Applications 0
  • View(s) 10
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Job Detail

  • Hiring 1
  • Industry Banking & Finance
  • Close Date 05 Feb 2020
  • Phone Number 023 988 701
  • Email
  • 0

Job Description

• To handle and provide supporting on Visa Issuing Transaction 24/7 days
• To analyze and investigate Visa Card transaction and call to verify cardholder related to suspicious, repeat, fraud transaction, high amount and high risk merchant usage
• To take immediate action to stop suspicious/fraudulent transaction and report to Supervisor/Manager
• To assist any inquiries related to Cardholder billing statement and outstanding/available balance of Credit Card
• To provide appropriate solution/suggestion for declined and/or approved transaction
• To handle cardholder complaint effectively related to Visa Card product and service with standard of customer service satisfaction
• To review E-mail/Log Records and follow up/coordinate within the team to make sure action is taken and updated from shift to shift.
• To perform maintenance related to Visa Card Status (Block and Release Card) for any request from Cardholder/relevant sections with highly secured verification
• To review daily declined/rejected transaction and take appropriate action then report to Supervisor/Manager for further actions
• To investigate and report system issue to section Supervisor/Manager for recommendation and further solution to ensure daily task keep processing smoothly
• To perform other tasks assigned by Supervisor/Manager

Job Requirements

• Bachelor Degree of Related field (Student in year 3/4 whose major in IT, Marketing, and management encourage to apply)
• Banking experience is a plus
• Knowledgeable in using Microsoft office (word, excel, outlook, power point)
• Good in using of English language ( Japanese language is a plus)
• Flexibility of working time
• Willing to work under pressure
• Honest and morally good

How To Apply

Contact Person: HR Department

Phone: 023 988 701




Application ends in 18d 21h

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